Online Ordering Terms and Conditions

Our Details

Howarth of London
31-35 Chiltern Street
London
W1U 7PN

Telephone: +44 (0) 20 7935 2407
Fax: +44 (0) 20 7224 2564
Email: mailorder@howarth.uk.com

Delivery

We pride ourselves on offering a fast and efficient service.

We will contact you as soon as possible (and in all cases within 30 days) to advise you of any delays.

Part Orders

If any items you order are not in stock, we will email you to keep you informed, and proceed with the rest of the order.

Privacy

We will not disclose your personal details to any other companies.

Security

Credit card details are encrypted using 128 bit encryption and sent to our servers over a secure socket layer (SSL).

Prices

We will contact you if the price of an item has changed and your order will cost more than you were informed at time of ordering.

Returns and Cancellations Policy

The law gives you seven working days to change your mind and cancel an order.

If you choose to do this, you must notify us within this period by letter, fax or email.

The goods must be in original unopened condition.

You are responsible for the cost of returning the goods (unless they are faulty) and ensuring the safe return of the goods. For your protection we recommend you use a recorded delivery service.

Please direct return notifications as follows:

MailOrder Department
Howarth of London
31-35 Chiltern Street
London
W1U 7PN
UK

Fax: +44 (0) 20 7224 2564
Email: mailorder@howarth.uk.com

If goods are faulty

In the unlikely event that received goods are faulty, we will provide a replacement at no cost to you.

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London Hours
M-F:  10am - 5.30pm
Sat:  10am - 4.30pm
Sun:  Closed